Termos de Serviço

Nova Uptime provides website uptime monitoring, SSL certificate tracking, domain registration expiry monitoring, email health monitoring (DNS record validation and blacklist scanning), URL content change detection, periodic URL screenshots, response time analytics, failure screenshot capture, anonymous trial monitoring, team member collaboration, and multi-channel notification services including email, WhatsApp messaging, and outgoing webhooks. We monitor the websites you configure at your chosen intervals and send notifications based on your preferences through your selected communication channels. When you add or remove a domain, you will receive email confirmation of the action. Administrators may also send targeted communications to specific users for service-related purposes. The Service is accessible via:

• You must provide a valid email address to register. Email addresses are verified via a one-time password (OTP) sent to the address you provide.
• You are responsible for maintaining the confidentiality and security of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
• One account per person. Automated account creation (bots, scripts) is not permitted.
• You must be at least 16 years old to use the Service.
• You agree that all information you provide during registration is accurate and that you will update it if it changes.

You agree to use the Service responsibly and lawfully. Specifically, you agree not to:

The Service offers three plan tiers: Free, Pro, and Agency. Each plan provides different domain limits, check intervals, and feature access. Full plan details and current pricing are available on our Pricing page.

The Service, including its software, design, branding, documentation, and all associated intellectual property rights, is owned by Antifragile Technologies. These Terms do not grant you any ownership rights to the Service.

We strive to maintain high availability of the monitoring service, but we do not guarantee 100% uptime of the Service itself. You acknowledge and agree that:

• The Service may experience downtime for maintenance, updates, or unforeseen technical issues.
• Monitoring results are provided on a best-effort basis. We cannot guarantee detection of every outage, SSL issue, domain expiry event, or email deliverability issue.
• Network conditions, DNS propagation, CDN caching, and third-party service behavior may affect monitoring accuracy.
• Response time measurements are approximate and may vary due to network conditions between our servers and your monitored websites.
• Domain expiry detection relies on public RDAP and WHOIS data, which may be incomplete, delayed, or inaccurate for certain TLDs or registrars.
• Email health scores are based on DNS record checks and blacklist lookups at a point in time. Deliverability may be affected by factors beyond DNS configuration that we do not monitor.
• Email notifications depend on third-party email delivery services and may be delayed or filtered by recipient email providers.
• WhatsApp notifications are delivered through the WhatsApp platform. Delivery depends on recipient phone settings, internet connectivity, and regional availability. Message delivery is not guaranteed and may be subject to delays.
• Webhook notifications are delivered to URLs you configure on a best-effort basis. We are not responsible for failures caused by your webhook endpoint being unavailable, misconfigured, or returning errors.

The Service offers embeddable status widgets that display real-time monitoring data on your websites. By enabling and using embed widgets, you agree to the following:

Nova Uptime provides URL monitoring that tracks content changes on web pages you specify. By using this feature, you agree to the following:

Nova Uptime offers a free anonymous trial that allows you to monitor up to 5 domains for 30 minutes without creating an account. By using the trial, you agree to the following:

When you claim a trial session by providing your email and verifying via OTP:

• If you are a new user, an account is automatically created for you on the Free plan.
• If you already have an account, your trial domains are added to your existing account.
• Domains are transferred subject to your plan limits. Domains that fit within your remaining slots are activated immediately. Excess domains are added but suspended — you can upgrade your plan to activate them.
• Domains already being monitored in your account (duplicate URLs) are automatically skipped during transfer.
• Once claimed, the trial session is marked as complete and cannot be reused.

You may provide optional profile information including your name, business name, phone number, address, and tax identification number. By providing this information:

• You represent that the information is accurate and up-to-date.
• Profile data may be used for billing purposes, including displaying your name and address on payment receipts.
• When you make a Stripe payment, your billing details may be automatically synced to your profile (only filling empty fields, never overwriting existing data).
• Tax identification numbers are used solely for invoicing purposes and are not shared with third parties except as required for tax compliance.

You may change the email address associated with your account through a dual-verification process:

• A verification code is first sent to your current email address to confirm your identity.
• After verifying your identity, a second code is sent to your new email address.
• Once both codes are verified, your email is updated immediately and a new authentication token is issued.
• A confirmation notification is sent to your old email address for security purposes.
• You cannot change your email to an address already registered with another account.
• You are responsible for ensuring that your email address is always current and accessible, as it is the primary channel for account recovery and notifications.

Nova Uptime supports WhatsApp messaging and outgoing webhooks as notification channels. By enabling these channels, you agree to the following:

When you configure outgoing webhooks, monitoring event data is delivered to your specified HTTPS endpoints. By using this feature, you acknowledge:

• Webhook payloads contain monitoring data including domain URLs, event types (downtime, recovery, SSL issues, etc.), timestamps, and status information. No personally identifiable information beyond what you configure is included.
• You are solely responsible for the security and availability of your webhook endpoints. We require HTTPS-only URLs and block delivery to private/internal IP addresses for security.
• Each webhook payload is signed with HMAC-SHA256 using a unique secret key. You are responsible for verifying the signature on your end to ensure payload authenticity.
• We retain webhook delivery logs (event type, delivery status, response codes) for troubleshooting purposes. These logs are retained for 90 days.
• Webhooks that experience 10 or more consecutive delivery failures are automatically disabled to prevent unnecessary load on your systems. You can re-enable disabled webhooks from your dashboard.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.

• The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Nova Uptime and Antifragile Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, goodwill, or revenue.
• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.
• We are not liable for damages resulting from: missed notifications, inaccurate monitoring data, delayed alerts, failure to detect outages or SSL/domain issues, or any actions you take based on information provided by the Service.
• We are not liable for any losses arising from the use of embeddable status widgets, including inaccurate data displayed to your website visitors or widget downtime.
• We are not liable for any consequences arising from email health scores, domain expiry predictions, blacklist results, or any other informational data provided by the Service.
• We are not liable for failed, delayed, or undelivered WhatsApp messages caused by Meta/WhatsApp platform availability, account settings, or regional restrictions.
• We are not liable for any losses arising from failed webhook deliveries, including missed notifications due to your webhook endpoint being unavailable or misconfigured.
• You acknowledge that the Service is a supplementary monitoring tool and should not be your sole method of monitoring website availability, security, or email deliverability.

You agree to indemnify, defend, and hold harmless Antifragile Technologies, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service or any activity under your account.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any third party's rights, including intellectual property or privacy rights.
• Monitoring websites without proper authorization from their owners.

Either party may terminate this agreement as follows:

In the event of any dispute, claim, or controversy arising from or related to these Terms or the Service:

Neither party shall be liable for any failure or delay in performance resulting from causes beyond their reasonable control, including but not limited to: natural disasters, acts of war or terrorism, pandemics, government actions, power outages, internet or telecommunications failures, cyberattacks (DDoS, ransomware), third-party service outages (DNS providers, CDN networks, email delivery services, WhatsApp/Meta platform availability), and hardware failures. We will make reasonable efforts to mitigate the impact and resume normal service as quickly as possible.

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any legal proceedings arising from these Terms shall be brought in the courts located in Dubai, UAE, and you consent to the personal jurisdiction of such courts.

We may update these Terms from time to time. When we make material changes:

• We will update the "Last updated" date at the top of this page.
• We will notify registered users via email at least 15 days before significant changes take effect.
• Continued use of the Service after changes are posted constitutes acceptance of the new Terms.
• If you do not agree with the updated Terms, you must stop using the Service and may request account deletion.

If any provision of these Terms is found to be unenforceable, invalid, or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

These Terms, together with the Privacy Policy and any additional terms displayed when enabling specific features (such as embeddable widgets and multi-channel notification services), constitute the entire agreement between you and Antifragile Technologies regarding the use of the Service. These Terms supersede all prior agreements, understandings, and communications (written or oral) between the parties regarding the subject matter herein.

For questions, concerns, or requests regarding these Terms, please contact us: